New Friends Colony, Delhi
139 A, GROUND FLOOR, MAIN ROAD, TAIMOOR NAGAR, NEW FRIENDS COLONY, NEW DELHI, DELHI 110025
Mon–Sat: 10:00 AM – 7:00 PM
All brands · Free check · Estimate before any paid work
Hearing aid repair and servicing in Delhi
Fairfield Hearing Clinics checks hearing aids of every brand free of charge, even if you bought them somewhere else. Small problems — cleaning, a new dome or wax filter, a new tube, a battery door or a receiver change — are usually fixed the same day at the clinic. Bigger repairs go to the brand’s authorised service centre, and you get a written estimate before any paid work starts.
Reviewed by Sahil Khan, Audiologist & Speech-Language Pathologist · Last reviewed
₹0to check a hearing aid of any brand
Same dayfor most small fixes done at the clinic
7–15 daysusual time for a repair at the brand’s service centre (working days)
Estimate firstin writing, before any chargeable repair
Do you repair hearing aids bought from another clinic?
Yes. We check hearing aids of any brand, wherever you bought them, and the check is free. We are authorised partners of Signia, Phonak, ReSound, Widex, Unitron, Bernafon and Hansaton, and we also look at other brands. If a hearing aid needs a factory repair, we tell you what is wrong, what it will cost and how long it will take before anything is sent away.
What can be fixed the same day?
Most small problems are fixed the same day, while you wait or within a few hours. These include:
- Deep cleaning of the hearing aid, microphone covers and sound outlet
- New dome or wax filter (wax guard) — the most common cause of a “dead” or weak hearing aid
- New tube for a behind-the-ear hearing aid or ear mould
- Battery door replacement
- Receiver change — the small speaker wire of a receiver-in-canal (RIC) hearing aid
- Reprogramming and fine-tuning on the brand’s fitting software, and re-pairing with your phone
Parts such as domes, wax filters, tubes, battery doors and receivers are charged at their price unless the manufacturer’s warranty covers them. For hearing aids bought from Fairfield, cleaning, check-ups and fine-tuning are free for 2 years — see our aftercare terms.
How does a bigger repair work?
A bigger repair — for example a dead circuit, a broken case, a microphone fault or a rechargeable battery that no longer lasts the day — is done at the brand’s authorised service centre. This is how it works:
1
Free check
Our audiologist or technician tests the hearing aid on a listening check and the brand’s software, and tells you what is wrong.
2
Written estimate
If the repair is not covered by warranty, you get the manufacturer’s estimate in writing. Nothing is sent until you say yes.
3
Sent to the brand
We send it to the brand’s authorised service centre. Repairs usually take 7 to 15 working days, depending on the brand.
4
Checked and refitted
When it comes back we check it, program it to your hearing again and make sure it fits and sounds right.
Is my repair covered by warranty?
A repair is covered by warranty when the hearing aid is still inside the manufacturer’s warranty period and the problem is a manufacturing fault. The warranty period (usually 2 to 4 years, depending on the brand and model) is printed on your invoice and warranty card — please bring them.
| Problem | Usually covered by warranty? |
|---|---|
| Fault in the circuit, microphone or receiver from normal use | Yes, within the warranty period |
| Dropped, crushed or chewed by a pet | No — physical damage is charged |
| Water or heavy sweat damage beyond the device’s rating | No |
| Lost or stolen hearing aid | No — the warranty does not replace lost hearing aids |
| Opened or repaired by someone other than the brand or its partner | Usually no |
Fairfield does not sell loss or accidental-damage cover. If you want that protection, ask your insurer — read hearing aid warranty, loss and damage cover, and insurance for what to ask.
What can I check at home before a repair?
Many “broken” hearing aids only need a quick check at home. Try these first:
- No sound: fit a fresh battery (remove the sticker and wait a minute) or check the charger light; then change the wax filter.
- Weak or muffled sound: change the dome and wax filter, and check the microphone openings for dust.
- Whistling: push the dome or mould fully into the ear; whistling can also mean earwax — see why is my hearing aid whistling?
- Crackling or cutting out: dry the hearing aid overnight in a drying jar, especially in the monsoon.
- Not charging: wipe the charging contacts with a dry cloth and seat the hearing aid firmly in the charger.
- Phone not connecting: switch Bluetooth off and on, then forget and re-pair the hearing aid.
Daily care helps prevent most repairs: see how to clean your hearing aids and batteries and charging. If none of these work, bring the hearing aid in.
Important: if your hearing suddenly drops, it may not be the hearing aid. Sudden hearing loss is a medical emergency — see an ENT doctor or a hospital emergency department the same day.
Where can I get my hearing aid repaired?
You can bring your hearing aid to our clinics in New Friends Colony (South Delhi) and Hari Nagar (West Delhi). Please bring the hearing aid, its charger (for rechargeable models), and your invoice and warranty card if you have them.
Hari Nagar, Delhi
SHOP NO 2, WZ,406-L-1, PLOT NUMBER 54, JANAK PARK, HARI NAGAR, DELHI, 110064
Mon–Sat: 10:00 AM – 7:00 PM
Book a free hearing aid check
Any brand, bought anywhere. We call you back to fix a time.
How do I book a hearing aid check?
To book a free hearing aid check, fill in the form, call +91-9811418578 or send us a WhatsApp message with the brand and model and what is wrong. We call you back to fix a time at the clinic you prefer.
Thinking of replacing an old hearing aid instead of repairing it? Compare current models and their MRP on the hearing aid comparison page, or book a free hearing test first — your hearing may have changed.
Good to know
Frequently asked questions
Yes. Fairfield Hearing Clinics checks hearing aids of any brand free of charge, even if you bought them elsewhere. Small fixes are usually done the same day; factory repairs go to the brand’s authorised service centre after you approve a written estimate.
The check is free. A repair inside the manufacturer’s warranty for a manufacturing fault costs nothing for the repair itself; out-of-warranty repairs and parts such as domes, wax filters, tubes and receivers are charged, and you get the cost in writing before any paid work starts.
Small fixes such as cleaning, a new dome, wax filter, tube, battery door or receiver are usually done the same day. Repairs at the brand’s service centre usually take 7 to 15 working days, depending on the brand.
No. The manufacturer’s warranty covers manufacturing faults only, not loss, theft or physical damage such as a dropped, crushed or pet-chewed hearing aid. Fairfield does not sell loss or damage cover; you can ask your own insurer whether they offer it.
Bring the hearing aid, its charger if it is rechargeable, and your invoice and warranty card if you have them. The serial number on the invoice is used to check the warranty with the brand.
Often yes, if the repair estimate is small compared with a new hearing aid and the model still suits your hearing. If the hearing aid is very old, parts are no longer available or your hearing has changed, we explain the options, including a free hearing test, before you decide.